Privacy Policy

1. Company Details

Pearled Ltd (trading as Pearled)

Company Number: 16077331

Registered Office: 128 City Road, London, United Kingdom, EC1V 2NX

Contact Email: [email protected]

2. Information We Collect

We may collect, including but not limited to, the following types of personal information:

• Names
• Email addresses
• IP addresses
• Payment information
• Billing addresses
• Profile pictures
• Device and browser information
• Usage data (e.g., clicks, session duration, navigation paths)
• Other information provided by users or generated through interactions with the platform

3. How We Collect Information

We collect personal data:

• Directly from users when they provide it (e.g., during account registration or profile updates)
• Automatically through interactions with our platform (e.g., IP address collection, user activity)
• Using cookies or similar tracking technologies where legally permitted and disclosed
• Via trusted third-party services for analytics, performance monitoring, or payment processing

4. Purpose of Data Collection

We use your information for the following purposes:

• Account Management: To manage user accounts and provide our Services.
• Marketing: For limited marketing purposes; we do not use personal information for targeted advertising without explicit notification.
• Service Improvement and Analytics: To analyse usage trends and improve the functionality, reliability, and performance of our platform.
• Security and Fraud Prevention: To ensure the security of our Services and investigate suspicious activity.

5. Data Sharing

We may share your information with third parties:

• With payment processors to manage billing and transactions securely
• With analytics providers to help us understand how users interact with our platform and improve the user experience
• Where legally required or necessary to protect rights or enforce terms

6. Your Rights

Under the General Data Protection Regulation (GDPR), EU and UK citizens have the following rights:

• The right to access, correct, or delete your personal data.
• The right to restrict or object to processing.
• The right to data portability.
• The right to withdraw consent at any time.

To exercise these rights, contact us at [email protected].

7. Data Retention

We retain your personal data for as long as we deem necessary and permissible under applicable law.

You may request deletion of your personal data at any time where allowed under applicable law. To exercise this right, contact us at [email protected].

8. Cookies and Tracking

We use cookies and similar technologies to enhance and personalise your experience on our platform. These technologies may be set by us or by third parties acting on our behalf (e.g., analytics or performance monitoring tools).

We use the following types of cookies:

• Strictly Necessary Cookies: Required for the operation of the platform (e.g. login functionality, session management).
• Analytics and Performance Cookies: Help us understand how users interact with the platform, so we can improve functionality and performance.
• Preference Cookies: Remember your preferences and settings.

Where required by law, we will request your explicit consent before setting any non-essential cookies (such as analytics or preference cookies). You may manage or withdraw your consent at any time using the cookie controls provided in our interface or by adjusting your browser settings.

9. Data Security

We implement standard security measures to protect your data, including:

• Encryption of personal data.
• Secure Socket Layer (SSL) technology for secure communication.
• Various other privacy-enhancing technologies.

10. Children’s Privacy

Our Services are not intended for children under the age of 16. We do not knowingly collect personal data from individuals under this age. For users aged 16 and over, we provide the same level of data protection.

11. Governing Law and Disputes

This Privacy Policy is governed by English law. Any disputes related to privacy matters will be resolved under English jurisdiction.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting to our website. Where required by law or material changes occur, we will notify users via email or other appropriate means.

It is your responsibility to:

• Keep your contact information up to date
• Review this Privacy Policy periodically

Continued use of our Services after an update constitutes acceptance of the revised Privacy Policy.